Privacy Policy

Privacy Statement for Lakmalmi Holiday Tours

Effective Date:2024-03-13

Lakmalmi Holiday Tours (“we,” “us,” or “our”) is committed to protecting the privacy of your personal information. This Privacy Statement explains how we collect, use, and share your information when you visit or make a purchase from our website lakmalmiholidaytours.com.

Information We Collect:

When you visit our Site or make a booking, we may collect the following types of information:

Personal Information: This may include your name, email address, phone number, postal address, date of birth, passport details, travel preferences (e.g., seating preferences, meal preferences), emergency contact information, and any other information necessary to complete your travel arrangements.
Payment Information: When you make a purchase, we collect your payment information, such as your credit card details or other payment method information. We use secure payment processors, and we do not store your full credit card details on our servers.
Travel Information: We collect information related to your travel plans, including flight details, hotel reservations, tour bookings, car rentals, and other travel-related services.
Technical Information: We may collect information about your device and how you interact with our Site, including your IP address, browser type, operating system, referring website, pages viewed, and time spent on our Site. We may use cookies, web beacons, and other tracking technologies to collect this information.
Marketing Information: With your consent, we may collect information about your marketing preferences to send you promotional emails or newsletters about our services and special offers.

How We Use Your Information:

We use your information for the following purposes:

Providing Services: To process your bookings, confirm your travel arrangements, communicate with you about your trip, and provide customer support.
Payment Processing: To process your payments for travel services.
Personalization: To personalize your experience on our Site and tailor our recommendations to your travel preferences.
Communication: To send you important information about your trip, including confirmations, itineraries, and updates. We may also send you marketing communications with your consent.
Improving our Services: To analyze how our Site is used and to improve its functionality and user experience.
Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information:

We may share your information with the following third parties:

Service Providers: We share your information with third-party service providers who assist us in providing travel services, such as airlines, hotels, tour operators, car rental companies, and payment processors. These providers are contractually obligated to protect your information.
Business Partners: With your consent, we may share your information with our business partners who offer travel-related services that may be of interest to you.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Your Rights:

You have the right to:

Access: Request access to the personal information we hold about you.
Correction: Request that we correct any inaccuracies in your personal information.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Opt-out: Opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.